International IT Program Management...
My breadth of experience in customer-facing IT business services has focused on Latin America for Fortune 500 companies and national organizations in the Airlines and Financial Services sectors.
With a successful record in IT Operations, I have demonstrated effectiveness in record in allocating, monitoring and managing people, time and money.
I am fluent in mitigating the organizational risk due to a project or programs performance as well as resolving resource constraints that impede progress and cause delays.
After reviewing the effect of the portfolio on the strategic objectives, and measuring the ROI of the IT portfolio, I can easily determine the best selection of new projects and programs to kick off.
My IT expertise drives top-line and bottom-line revenues managing teams of Project Managers and Application Support Managers.
For example, I managed and directed alll technical and commercial aspects of a one year, $3.8MM USD IT Project Portfolio and overseeing a $2MM USD IT project and a multi-country IT team.
I am adept at developing and maintaining a project plan and reporting progress including the accurate analysis and implementation of current management requirements as well as the documentation of future requirements and end user training.